Courses

Resilience Training

Resilience is the ability to recover quickly from setbacks and adversity. It is innate in all of us to varying degrees. We can be incredibly naturally resilient in some situations and not so much in others. When we are resilient, Dr Ann Masten, Professor of Psychology at the University of Minnesota, calls it, 'ordinary magic'. Read more

Difficult Conversations Training

Difficult conversations are a fact of life in any workplace. People sometimes avoid conflict situations where they need to deliver bad news, respond to bad behaviour or where they fear that there will be an adverse reaction to an assertive or critical message. If there are problems with colleagues, many people believe that raising the issue will make it worse. The ability to talk about difficult issues with honesty, clarity and integrity builds credibility. Managers who avoid difficult conversations risk undermining their own position and potentially losing their staffs' respect. Read more

Mediation Skills

Learn the skills to deal with employee conflict before it becomes 'an issue'. Interemployee conflicts impacts a business in numerous ways: breakdown in communication, anxiety, sickness, absenteeism. There are mediation skills, tools and techniques which this course covers which makes early intervention easier and prevents escalation. Read more

NLP Training

This is an introduction to the principles of nlp. Increase your own motivation and inspire others. Read body language more effectivly. Create well formed outcomes to consistently achieve your goals and objectives. Learn how to create positive states at will using the same techniques as olympic sports stars. As a boss, team leader or manager and you do not know about perceptual positions, representational systems, rapport building techniques, or meta models, then this course is for you. Read more